Working as part of a dedicated Reconciliations Team, individual will be responsible for the reconciliation and QA of all TA share dealing/nostro bank accounts on a daily basis.
PRINCIPAL RESPONSIBILITIES
- Responsible for reconciling all assigned accounts accurately and efficiently within relevant deadlines.
- Day to day processing work, quality checks and assurance
- Day to day oversight of processing quality and timeliness in Bangalore, seeking appropriate information from local management there where required
- Work queue management/Clearance within relevant deadlines
- Working with other team members to ensure Reconciliations Team Mailbox is kept up to date at all times and that e mails are actioned/filed promptly and within the standard SLD.
- Communicate with other Teams within the organisation and with external parties to ensure all reconciliations breaks are cleared in an efficient and timely manner.
- Attend regular team meetings ensuring all actions assigned to you are completed within agreed time-lines.
- Achievement of monthly KPIs in order to keep ASLs to a minimum
- Monitor and assist on the queries and liaise with other departments where necessary
- Assist in the continued process of TQM (total quality management)
- To work with the team, internal departments, Manager and Group projects area on any allocated Client projects.
- Maintain relations with third parties - to include Client, internal relations with other departments and Auditors.
- Maintains a close working relationship with other areas, such as Dealing, Registration and Client Services
- Fulfil additional, relevant, tasks appropriate to the role and business requirements
ACCOUNTABILITIES
- Employees are required to comply with the regulatory regime in which the organisation operates as appropriate to the above role.
- Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
- Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
QUALIFICATIONS / SKILLS / EXPERIENCE
- Demonstrate a detailed working knowledge of Transfer Agency Finance Functions
- Ability to review and resolve complex issues working under pressure meeting challenging deadlines
- Customer Service experience would be preferred
- Excellent planning and organisation skills with a flexible approach to work
- Ability to work on own initiative
- Good Team Player
- Effective verbal reasoning and numeric skills (Essential)
- Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential)
- Experience in working with Multiple Currencies
- Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable
- Knowledge and understanding of working within a regulatory Environment
CORE COMPETENCIES
- Interpersonal (relationship building, respectful, problem solving and understanding)
- Communication (listening skills, oral communication skills, information sharing and written communication skills)
- Self-management (adaptability, integrity, learning and trust builder)
- Motivation (closure and result seeking)
- Thinking (decision making, idea generation, inclusion and problem solving)
- Organisational Knowledge (current knowledge, knowledge and understanding)
- Client Service and Quality (quality, relationship building and client satisfaction)
- Administration (coordination, execution, planning and time management)![]()
PRINCIPAL RESPONSIBILITIES
- Responsible for reconciling all assigned accounts accurately and efficiently within relevant deadlines.
- Day to day processing work, quality checks and assurance
- Day to day oversight of processing quality and timeliness in Bangalore, seeking appropriate information from local management there where required
- Work queue management/Clearance within relevant deadlines
- Working with other team members to ensure Reconciliations Team Mailbox is kept up to date at all times and that e mails are actioned/filed promptly and within the standard SLD.
- Communicate with other Teams within the organisation and with external parties to ensure all reconciliations breaks are cleared in an efficient and timely manner.
- Attend regular team meetings ensuring all actions assigned to you are completed within agreed time-lines.
- Achievement of monthly KPIs in order to keep ASLs to a minimum
- Monitor and assist on the queries and liaise with other departments where necessary
- Assist in the continued process of TQM (total quality management)
- To work with the team, internal departments, Manager and Group projects area on any allocated Client projects.
- Maintain relations with third parties - to include Client, internal relations with other departments and Auditors.
- Maintains a close working relationship with other areas, such as Dealing, Registration and Client Services
- Fulfil additional, relevant, tasks appropriate to the role and business requirements
ACCOUNTABILITIES
- Employees are required to comply with the regulatory regime in which the organisation operates as appropriate to the above role.
- Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled.
- Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
QUALIFICATIONS / SKILLS / EXPERIENCE
- Demonstrate a detailed working knowledge of Transfer Agency Finance Functions
- Ability to review and resolve complex issues working under pressure meeting challenging deadlines
- Customer Service experience would be preferred
- Excellent planning and organisation skills with a flexible approach to work
- Ability to work on own initiative
- Good Team Player
- Effective verbal reasoning and numeric skills (Essential)
- Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential)
- Experience in working with Multiple Currencies
- Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable
- Knowledge and understanding of working within a regulatory Environment
CORE COMPETENCIES
- Interpersonal (relationship building, respectful, problem solving and understanding)
- Communication (listening skills, oral communication skills, information sharing and written communication skills)
- Self-management (adaptability, integrity, learning and trust builder)
- Motivation (closure and result seeking)
- Thinking (decision making, idea generation, inclusion and problem solving)
- Organisational Knowledge (current knowledge, knowledge and understanding)
- Client Service and Quality (quality, relationship building and client satisfaction)
- Administration (coordination, execution, planning and time management)