Role: Tech Support
Rate: 200 a day
Location: Dublin
Experience:
Coordinating & leading team of technical/customer support agents
Troubleshooting of complex technical issues
Technical Support to teams
Monitor, troubleshoot and fix problems in live campaigns
Solve technical issues for customers by troubleshooting and investigating problems, Receives and prioritizes issues for technical support team and forwards using appropriate escalation procedures
Improve internal efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new processes & tools.
Coaching & guidance to the team
Requires in 2+ years of Flash experience. Ability to code, investigate and troubleshoot in Flash
Experience coding in HTML5 and XML
Please call Tessa Cooke 016741411 or apply below
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Rate: 200 a day
Location: Dublin
Experience:
Coordinating & leading team of technical/customer support agents
Troubleshooting of complex technical issues
Technical Support to teams
Monitor, troubleshoot and fix problems in live campaigns
Solve technical issues for customers by troubleshooting and investigating problems, Receives and prioritizes issues for technical support team and forwards using appropriate escalation procedures
Improve internal efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new processes & tools.
Coaching & guidance to the team
Requires in 2+ years of Flash experience. Ability to code, investigate and troubleshoot in Flash
Experience coding in HTML5 and XML
Please call Tessa Cooke 016741411 or apply below