This position is with a global cloud security leader. You will maintain a high level of responsiveness to customer requests, needs and queries and take ownership of the premium support relationship to drive customer satisfaction by proactively managing and delivering technical information to our customers both Online and via telephone.
Responsibilities:
* Minimum 4-5 years basic knowledge of Microsoft Windows 2003/2008 or UNIX (AS/400 or S390) Operating Systems.Server/Desktop Operating Systems, Networking Architecture, Messaging Servers, Firewalls, Inter-relational Products and Peripherals customised to each client network. Troubleshooting and management experience in multi-protocol (TCP/IP) routed network environment.
MCSE 2003/2008 Certification, UNIX System Administrator/RHCA-E/Solaris Administrator, Certified Lotus Professional, CNE or CCNA
Qualifications:
Bachelors Degree from a Technical Field
Networking qualifications
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Responsibilities:
* Minimum 4-5 years basic knowledge of Microsoft Windows 2003/2008 or UNIX (AS/400 or S390) Operating Systems.Server/Desktop Operating Systems, Networking Architecture, Messaging Servers, Firewalls, Inter-relational Products and Peripherals customised to each client network. Troubleshooting and management experience in multi-protocol (TCP/IP) routed network environment.
MCSE 2003/2008 Certification, UNIX System Administrator/RHCA-E/Solaris Administrator, Certified Lotus Professional, CNE or CCNA
Qualifications:
Bachelors Degree from a Technical Field
Networking qualifications