Seeking an experienced Project Manager with knowledge of Payroll Vendor Management.
The role will report to the EMEA Senior Payroll Manager whom you will work closely with to re-engineer processes, design system changes and undertake significant change management and transformational initiatives.
Key Responsibilities:
* Partner with key stakeholders and vendors to improve complex financial processes, perform effective escalation management and provide "quick fix” solutions
* Monitor governance of vendor service provision
* Assess ongoing vendor model and ability to scale
* Analyse detailed data-sets to identify risks and opportunities
* Provide performance reporting and analysis to senior management
* Ensure readiness on supporting new and existing functionality
* Provide customer feedback analysis, operational monitoring, troubleshooting and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence
* Management of issues escalated to senior staff
Key Requirements:
* BA/BS degree (at least at 2.1 or better), preferably Masters
* Payroll vendor management experience in a multinational
* Relevant experience in project management and process improvement
* Excellent customer service/relationship management skills
* Proven ability to work in a cross-functional, fast-paced environment
* Collaborative working style and ability to work with vendors and international teams
Please send your CV to Charlie Cullen ACA at Harvey Nash or phone 674 1430 for further information.
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The role will report to the EMEA Senior Payroll Manager whom you will work closely with to re-engineer processes, design system changes and undertake significant change management and transformational initiatives.
Key Responsibilities:
* Partner with key stakeholders and vendors to improve complex financial processes, perform effective escalation management and provide "quick fix” solutions
* Monitor governance of vendor service provision
* Assess ongoing vendor model and ability to scale
* Analyse detailed data-sets to identify risks and opportunities
* Provide performance reporting and analysis to senior management
* Ensure readiness on supporting new and existing functionality
* Provide customer feedback analysis, operational monitoring, troubleshooting and error resolution to prevent inaccuracies, reduce process latency, and drive process excellence
* Management of issues escalated to senior staff
Key Requirements:
* BA/BS degree (at least at 2.1 or better), preferably Masters
* Payroll vendor management experience in a multinational
* Relevant experience in project management and process improvement
* Excellent customer service/relationship management skills
* Proven ability to work in a cross-functional, fast-paced environment
* Collaborative working style and ability to work with vendors and international teams
Please send your CV to Charlie Cullen ACA at Harvey Nash or phone 674 1430 for further information.