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Technical Support / Helpdesk - English

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Our client are seeking to recruit an experienced Technical Support Professional (Native English speaker) for a contract role commencing in May
Location: Dublin
Salary: 25k+

Key responsibilities will involve initial level of problem identification, basic troubleshooting and escalating as required.
Knowledge required:
Must have excellent knowledge of Mac OS 10 (Lion), Google Apps, and Windows 7 & prior experience of providing support for proxy configurations.
High level of customer service required, taking ownership of user problems and proactivity when dealing with user issues.

Please send CV to Antoinette.kelly@harveynash.ie / or call Antoinette 01 6741406

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