IT Engineers - Application Performance Management (APM) Tools - Cork, Ireland
Job Function
This is an exciting opportunity to work with a global organisation and improve support functions and add value. You require a strong background in IT as well as leaders to help build strong teams in areas of IT Security, IT Engineers, Oracle ERP Support and IT Support Analysts.
The Application Performance Management Engineer will be responsible for the installation, implementation and on-going management and support of APM tools. The engineer will be part of the Enterprise Monitoring Team that works with and provides technical support on APM tools to IT, Engineering and Application teams.
Responsibilities
Perform proof-of-concept (PoC) exercises on CA Wily and other APM tools as needed to customers
- Perform upgrades and patching on the tools
- Develop and document routine procedures for support of these tools
- Provide functional and technical support on the APM tools to customers
- Participate in project efforts with application teams
Basic Qualifications
- 3+ years proven professional experience administering and supporting one or more APM tools specifically CA Wily, AppDynamics, New Relic
- Strong experience creating application performance monitors, dashboards and troubelshooting using the APM tools
- Strong understanding of application performance analysis and tuning Java, PHP applications
- Strong Unix/Linux and Windows administration skills
- Proven track record in working with large scale, complex application performance initiatives
- Self-starter with the ability to take ownership of projects and drive to completion
- Ability to co-ordinate and excecute tasks working with different functional groups
- Demonstrate superior communication skills with ability to seamlessly operate with all levels of staff
- Familiarity with ITIL is a nice to have
Education Requirements
Preferred: Bachelor's, Information Technology or equivalent experience
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Job Function
This is an exciting opportunity to work with a global organisation and improve support functions and add value. You require a strong background in IT as well as leaders to help build strong teams in areas of IT Security, IT Engineers, Oracle ERP Support and IT Support Analysts.
The Application Performance Management Engineer will be responsible for the installation, implementation and on-going management and support of APM tools. The engineer will be part of the Enterprise Monitoring Team that works with and provides technical support on APM tools to IT, Engineering and Application teams.
Responsibilities
Perform proof-of-concept (PoC) exercises on CA Wily and other APM tools as needed to customers
- Perform upgrades and patching on the tools
- Develop and document routine procedures for support of these tools
- Provide functional and technical support on the APM tools to customers
- Participate in project efforts with application teams
Basic Qualifications
- 3+ years proven professional experience administering and supporting one or more APM tools specifically CA Wily, AppDynamics, New Relic
- Strong experience creating application performance monitors, dashboards and troubelshooting using the APM tools
- Strong understanding of application performance analysis and tuning Java, PHP applications
- Strong Unix/Linux and Windows administration skills
- Proven track record in working with large scale, complex application performance initiatives
- Self-starter with the ability to take ownership of projects and drive to completion
- Ability to co-ordinate and excecute tasks working with different functional groups
- Demonstrate superior communication skills with ability to seamlessly operate with all levels of staff
- Familiarity with ITIL is a nice to have
Education Requirements
Preferred: Bachelor's, Information Technology or equivalent experience