I am looking for a Transfer Agency Supervisor for a contract based in Dublin City Centre. You will become part of a globally renowned asset servicing power house that holds a dominant presence in 6 continents and services 100 markets. You will work with a company that is fully committed to employee development and creating a high morale environment.
You will join the dealing team. You will supervise all the operational activities carried out by the administrators on your team. To them, you will be a subject matter expert and will use your experience to coach them and fully develop their potential. You will ensure that you and your team produce a first class client service level in keeping with company standards.
What you will be doing:
- Ensuring you and your team identify all deals received from all sources (e.g. fax, platforms, etc)
-Ensuring all deals are processed accurately by you and your team and that you actively coach/develop your team to improve accuracy and avoid manual processing errors.
-Ensuring all dealing is reported to internal/external parties accurately and within agreed deadlines as noted in procedures/checklists/Clients SLA’s.
-Ensuring all queries received by the team, either through e-mail (including group mailboxes), fax or post are responded to as per timescales agreed in client SLA’s.
-You will also be required to work on ad- hoc projects.
The skills and experience you will need:
-You will need to already be a Supervisor or a team leader in the dealing space of TA.
-You will need to have experience with Hedging.
-You will have used FX dealing platforms.
-You will have been involved in some project work.
Please send your CV to Lisa Collier in Harvey Nash or call 01 674 1407 for more information.
Lisa Collier is a member of The Institute of Banking and has 5 years Funds experience.
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